Sooooo let's start with their shipper. They do not require a signature so my 81 yr old mom had to drive all over the neighborhood looking for the walker I bought for her. There's no other option for shipping but FedEx. No option for delivery instructions. The delivery was 3 days later than estimated. It changed daily. Very frustrating and just walkers customer service didn't care. The chair has slacked considerably to the other two chairs we bought from them a couple of years ago. The drive chair is lightweight but the seat is already bending from the cheap carbord construction. Shop around get the cheapest price as the newest chairs from china may not last long. The customer service here at just walkers is indifferent to seniors so don't expect cooperation or empathy. FYI
